Samantha and four participants discussing shared priorities around a table in a library

A clearer direction. A stronger team.

I help new managers learn to lead and experienced teams work through change. Together, we address unclear responsibilities, difficult feedback, or a strategy that isn’t guiding daily decisions.

Support for your organization.

Bring your team together for a corporate retreat, build skills through workshops and leadership development, or agree on a direction through strategic planning. If you are unsure where to start, we can begin with a needs assessment.

Start with a needs assessment

Needs assessment with interview notes, patterns, and first priorities

Description

Before I recommend a retreat, workshop, or longer partnership, I listen to leaders and the people doing the day-to-day tasks. I look for the issue behind the problems you keep working around.

Who it’s for

  • Leaders unsure which problem to address first
  • Teams facing several recurring issues
  • Organizations deciding what kind of support to bring in

What we’ll do

  • Interviews and a review of the concerns you bring
  • A short assessment of patterns and priorities
  • A recommendation for the next step, including when something smaller will do
Ask about an assessment

Leadership & team development

Samantha and a group discussing shared priorities around a table

Description

I work with executives, managers, and teams on the everyday habits of leading: giving feedback, setting expectations, making decisions, and talking through disagreement. Support can also address culture, inclusion, or the impact of change and loss.

Who it’s for

  • Managers who were promoted without preparation for leading
  • Teams whose meetings leave decisions unresolved
  • Remote colleagues building trust across locations
  • Organizations navigating a new leader, restructuring, or transition

What we’ll do

  • Practice feedback, delegation, and leadership conversations
  • Clarify roles and working agreements
  • Address the conversations people are avoiding
  • Build learning around the situations your team encounters
Discuss your team

Strategic planning

Samantha writing next steps on an Our North Star flip chart

Description

I help boards and leadership teams turn mission, values, and priorities into a plan people can explain and use. I have led this process from the executive chair and worked with a board on the decisions behind it.

Who it’s for

  • Boards and staff developing a shared strategic plan
  • Organizations with a strategy that is not guiding daily decisions
  • Leadership teams that need to agree on priorities

What we’ll do

  • Gather input through interviews and surveys
  • Facilitate board and staff planning conversations
  • Define priorities, owners, and measures
  • Connect the longer-term plan to a first-year budget and next steps
Discuss your strategy

Workshops & leadership development

Manager practice cards for feedback, delegation, and one-to-one conversations

Description

I build workshops, learning series, curriculum, and train-the-trainer programs. People get time to practice and return to what they learned between sessions. A focused session can be a half or full day; a series can run across four to eight sessions.

Who it’s for

  • Organizations developing current and future managers
  • Teams learning a specific skill together
  • Education and workforce-development teams building a program

What we’ll do

  • Identify what people should be able to do afterward
  • Build in conversation, practice, and reflection
  • Develop useful materials and exercises
  • Agree on how learning will be used between sessions
Discuss a learning program

Experience with the choices your team faces.

I’ve held responsibility for both the strategy and the systems needed to carry it out.

Global strategy at CEDIA

As Senior Vice President of Education and Training, I worked with executive leadership and the board on strategy, resources, and investment. My responsibilities included education, workforce partnerships, and industry standards.

Read my career background

Operations at DevOps Library

As Vice President of Operations and Learning Initiatives, I built systems for staff recruitment, onboarding, and coaching. I also connected technology education with mentoring and employer partnerships.

Read about my operations experience

Leadership training at HighPoint Global

I developed national curricula and coaching-based leadership training for federal agencies. That experience informs the practice, examples, and reflection I build into workshops.

Read about my learning experience

How we get from questions to action.

1

Listen

I hear from your leaders and the people carrying out the day-to-day tasks.

2

Align

We bring the people involved together and agree on the question to answer.

3

Define

We put your purpose and priorities into words people can explain and use.

4

Activate

We agree on responsibilities and dates, then check what is happening.

What happens after the sessions.

For a longer partnership, I stay involved as your team puts the plan into practice.

A written summary

What we decided, who owns it, and what happens in the first thirty days. You receive it within the week.

Your North Star Priorities dashboard

A shared view of priorities, owners, progress, and where someone needs help.

Two follow-up sessions

We revisit the goals, address what is stuck, and agree on any changes your team needs.

What this looks like day to day.

We look beyond how a session felt. I want to know what people can do differently when they are back at work.

  • People raise concerns in the meeting while there is still time to act.
  • A decision has a named owner and a date for checking back.
  • Feedback happens close enough to the situation to be useful.
  • A new colleague can find out who decides what.
  • Someone can ask for help before a missed deadline becomes a surprise.

Finding the right starting point.

Do we need to know which service we want?

No. Tell me what is happening. We can start with a conversation and decide whether an assessment, a focused session, or a longer partnership makes sense.

Can this include a retreat?

Yes. A leadership or board retreat can be part of a strategy or development partnership. See the retreat formats.

Will you lead the sessions yourself?

Yes. I prepare and lead every engagement and stay involved afterward.

How do we decide the scope?

We discuss your priorities, the people involved, and the timing. I then send a proposal for the support I recommend.

Before we talk.

  • The Importance of Soft Skills

    Why technical ability alone does not prepare someone to lead, and how leaders can practice listening, collaboration, empathy, and other soft skills.

What keeps coming up for your team?

You do not need to arrive with a diagnosis. Tell me what is happening, and we can find a starting point.

Start the conversation